Trust in the police is vital to a functioning democracy, but relations between South Africa's residents and police have long been characterised by mistrust. This report introduces procedural justice as a cost-effective, evidence-informed practice that can increase public trust and confidence in the police, and enhance police legitimacy, social cohesion and broader acceptance of the state as a legitimate authority. The report provides an overview of the theory and presents data on trust, customer satisfaction and police morale in South Africa.

• Language
  Englisch